Thanks for stopping by to read about us. Kristina set up PW Cakes over 10 years ago, and never thought I would be running my our own successful business for this long. Now I have to pinch myself to see how my dream has come true, delivering cakes to the finest venues!
A love of food and baking first taught by my father, led me to start making cakes after my second son was 3. I used all my savings to study for 2 years and set up Penn Wedding Cakes. The orders came in thick and fast, so I decided to leave my old corporate world life.
I love the job, because it’s such a happy and positive environment to be in, and a real joy to be involved in my clients’ weddings. Penn Wedding Cakes has the best clients, and sincerely love the relationships I have with them. It’s so exciting to be given such creative designs to bring to life!
I really want your guests to be wowed when they see my creations, and I put my heart and soul into your cake, spending hours on the details. Above all, I’m genuinely passionate about cakes, and feel very lucky to be doing a job I love.
The Order Process.
- Get in touch with me using the email. Let me know when and where you are getting married. I can then confirm that I have availability.
2. Have a look through my gallery at either semi naked cakes or iced tiered cakes. I can give a rough price to you depending on whether it is a semi naked cake, Pure Collection cake or Couture Collection Cake.
3. I will arrange a mutually convenient time to try lots of delicious cake and I can talk through your wedding style so I understand how the cake fits in. I will put together a design, sometimes a few different versions. I can finalise all the details, such as guest numbers and price over email.
4. In order to book a wedding cake we need a £60 deposit. This will be confirmed that your cake has been booked. This deposit is non refundable should you cancel. You can sit back and relax and one month prior to your wedding I will email you requesting the final balance.
Food Hygiene Rating
Penn Wedding Cakes have a food hygiene rating of 5. We are fully insured and due to our skill and expertise we are happy to dress your cake with fresh flowers provided by your wedding florist.
Terms and Conditions and other FAQ’s.
Cancellation, postponement and alterations
In the event of a cancellation by yourselves, charges are as follows;
More than ninety days prior to the date = booking fee/ deposit only.
Ninety days to one calendar month prior to the date = booking fee plus half the remaining cost.
Less than one calendar month prior to the date = full amount
Any payments including deposits previously made are not refundable.
In the event of a postponement, the payment due remains the same as a cancellation. Subject to availability we will carry the monies paid forward to the new wedding date, providing it is amicable. Please be aware that we will only do this on one occasion. Any further postponements will be classed as a cancellation.
You may, prior to 90 days before the wedding day, or 7 days for celebration cakes, amend or cancel your order by providing us with written notice. In the case of alterations a new order confirmation will be issued detailing the changes and the new cost. Alterations are not confirmed until a new order confirmation has been issued. Should you make any changes after that time there will not be a reduction in the price you pay, even if your new design is cheaper than the original booking.
In the unlikely event that we need to cancel your order any monies paid will be refunded,excluding the deposit. Penn Wedding Cakes reserves the right to cancel, vary or suspend the operation of this contract if events occur which are in the nature of force majeure including (without prejudice to the generality of the foregoing): fire, floods, storm, plant breakdown, strike, lock outs, riot, hostilities, non-availability of materials or supplies or any other event outside the control of Penn Wedding Cakes, and Penn Wedding Cakes shall not be liable for any breach of contract resulting from such an event.
Cake cancellations must be made in writing. As your cake booking is reserved solely for you and certain components for your cake(s) may be ordered and/or made months in advance the following conditions are implemented when an order is cancelled:
Please note that all deposits are non-refundable.
Making Changes to your cake order
I advise that you check your order carefully and let me know within 7 days whether changes are needed. Your cake is very important to me and should you require any alterations after that period I will endeavour to do my best to accommodate them. If the alteration affects the cost, or if the preparatory work on your cake has already commenced, Penn Wedding Cakes, reserves the right to increase the quoted fee accordingly.
Terms – The Cakes
These terms form the basis of the contract between our customer and Penn Wedding Cakes. These Terms, your Order and your Order confirmation are considered by us to set out the whole agreement between you and us for the sale of cakes. It is your responsibility to check all details in the order confirmation are complete and accurate as this is the document we work to when completing your order.
No contract is made with you until we have received your deposit (booking fee). Once your booking fee has been received you are in a legally binding contract with Penn Wedding Cakes.
We warrant that on delivery a cake shall conform to their description as set out in the Order Confirmation, be of satisfactory quality and comply with all food safety, statutory and regulatory requirements in the UK. We will not be held responsible for customer disappointment of the design or the interpretation of the cake as long as it is made in line with the customer’s pre agreed requirements set out in the order confirmation and will face no consequent liability. It is the customers responsibility to ensure all details within the order confirmation are correct and meet their exact requirements.
The warranty does not apply to any defect in the Cakes arising from willful damage, accident, negligence by you or any third party, if you use the cake in a way we do not recommend, your failure to follow our instructions or any alterations you carry out.
Our cakes are made in an environment where nuts, egg, milk, gluten and other allergens are present. We cannot guarantee that any cake is entirely nut free although we make every effort to ensure that allergies are accommodated.
We cannot guarantee an exact replica of any cake but we will do our best to make it so. Where colour swatches are provided we will do our best to match as close as we deem possible. Exact colour matches are not guaranteed.
Fresh flowers are not included in the price of any wedding cake design. If a wedding cake is to be dressed with fresh flowers these are to be provided by your florist. NB. Please note some flowers are not suitable for use as a cake decoration. Ask your florist for details regarding toxicity. We cannot be liable for any contamination to our food product that may arise from their misuse. We recommend that your florist lease directly with us to confirm detail about the size of cake being dressed to avoid any miscommunication.